Terms & Conditions

About me:

www.mk2lotuscortina.co.uk is owned & run by me, Billy London. It is a daughter site of www.escortrs.co.uk (the mothership) and is run along the same lines. Also affiliated are retrotrim.co.uk - sixteene.co.uk - oldschooloval.co.uk - oldskooloval.co.uk -mk2cortina.co.uk - mk1lotuscortina.co.uk - oldskoolcapri.co.uk & mk2escortrs.co.uk and others.

My contact details are:

AVO Suffolk Ltd.
Company Number:8582531
Address: The Old Estate Office The Street Freston Suffolk IP9 1AF United Kingdom
Phone: +44 (0) 1473 313000
Mobile: +44 (0) 797 66 02 999
Email: billy@escortrs.co.uk

Buying from this website:

Have a wander through my inventory in the New Parts section which is categorized to make finding what you need as easy as possible. When you see something you would like, simply click the "Add to your shopping cart" trolley. You will see in the top left a summary of what you have added to your cart. When you have finished, click on the checkout link in the top left. Check that all the items in the cart have the correct quantities and when you are happy you can proceed to make payment. You will be asked for your details, I will only ship to the card holders address so bear this in mind before placing any order. Orders from abroad are welcome, your CC co will convert the amount to your local currency but all prices are listed in £ sterling.

Returns Policy:

In the unlikley event that you are unhappy with your purchase, we will gladly provide you with a refund or send a replacement. Should you wish to send back unwanted goods please contact us by email or telephone for full instructions. You have 7 days from the date you received the goods in which to return them to us for a refund. Refunds are issued from WorldPay within 30 days of cancellation.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Caveat Emptor:

I sell my items through many channels. Car clubs, Overseas licensees, Ebay, Trade shows, Auto jumbles and so forth. Stock levels will fluctuate throughout the year. I will endeavor to have all items in stock at all times but there will be times when an item runs out of stock. Some items can be re-ordered quickly whilst others have to be manufactured especially and these items naturally take longer. I operate a back order system so in the unlikely (ahem) event that an item you have ordered is out of stock, I will fill the order with the items in stock and ship any subsequent out of stock items to you at a later date with no additional costs on your part. I'm a reasonable man and my aim is to please, but if you cannot be civil and/or reasonable I reserve the right to refuse you my services.

Alternative ordering methods:

You can also order parts by phoning or emailing me and I will give it my immediate attention. I generally keep office hours (9-5).

Legal Mumbo Jumbo:

When confirmation of order is received, this is to indicate that we have received your order only. It does not indicate that a contract does exist between us. Any contract will commence for both parties when we send you an invoice. We have included this caveat to protect us in case that a mistake has been made in pricing or we are no longer able to supply a particular part for whatever reason. In the case of a change of price, we will shall contact you in the first instance to ensure that any price difference is acceptable.

Postage & Packaging:

I operate a tiered P&P structure as laid out below:

The above table does not include single high value and or heavy/bulky items. For these I kindly ask that you contact me directly for a quote on overseas shipping.

Privacy

I take your privacy seriously. I do not keep records of your credit card details and I most definately will not sell your email/address details to any third party. I will contact you to keep you upto date with your order.